Sunil Edward Thomas is an experienced transformation and service delivery leader currently serving as the Senior Director of Operations at Sutherland. They have previously held significant roles, including Group Manager and Sr Group Manager Operations at WNS, where they were responsible for performance, quality, and timely delivery across UK and Ireland operations. Sunil began their career as a Trainer at Belair Communications and later worked as a Voice Coach at Cli3l. They hold a BBA in Operations Management and a Master's degree in Business Administration and Management from the National Institute of Management.
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