Ikhsan Mashur Pratama

Ikhsan Mashur Pratama is an experienced professional currently serving as the Group Head of Customer Satisfaction - Sales Force Development at PT. Suzuki Indomobil Motor, a position held since May 2015, where responsibilities include ensuring the customer satisfaction index for all national dealers. Previously, Ikhsan coordinated national dealer marketing and sales activities in the National Dealer Sales Strategic Development role, and oversaw brand development and marketing communication for passenger and commercial cars in the Group Head of Automobile Brand Development & Digital position. Prior experience includes a role in Sales & Promotion within the Residential Business Unit at Sinar Mas Land from October 2010 to September 2014, which involved developing budgets and coordinating exhibitions. Ikhsan holds a Magister Manajemen degree from Universitas Prasetiya Mulya and a Sarjana Manajemen dan Bisnis degree from Institut Teknologi Bandung.