Danisha Veerappen

Danisha Veerappen is a professional with extensive experience in customer service and relations, currently working as a Customer Service Representative in the Life Claims Department at SWAN Mauritius since December 2022. Prior to this role, Danisha served as a Customer Care Coordinator at FTL from July to November 2022, focusing on exceptional customer experiences and effective order management. Danisha's prior experience includes roles as a Customer Relations Coordinator at Hardy Henry Services, where responsibilities encompassed managing client portfolios and contract renewals, and as an Analyst at Orange Business Services. Danisha began the career as a Customer Relations Officer at Harel Mallac Group, emphasizing customer satisfaction surveys and data analysis. Early work experience also includes roles as a Trainee at Les Editions Modernes Ltee and the Mauritius Revenue Authority, gaining valuable clerical and financial skills. Danisha holds a Bachelor's Degree in Marketing/Marketing Management from the Association of Business Executives.