Andrea Gutierrez Ballon

Customer Support Operations Manager - Americas at Swapcard

Andrea Gutierrez Ballon is an experienced professional in customer support and operations, currently serving as the Customer Support Operations Manager for the Americas at Swapcard since January 2021, having previously held roles as Support Operations Supervisor and Event Support Specialist within the same company. Prior to Swapcard, Andrea worked at Foundation Medicine as a Concierge & Customer Support, where responsibilities included acting as the primary communication link between clients and the global team, as well as organizing events and managing commercial materials. Previous experience also includes a role at JW Marriott as a Food and Beverage Intern and at The Walt Disney Company as a Parade Audience Control/Food and Beverage Hostess. Andrea holds a Bachelor of Business Administration from San Ignacio Business School Miami and a degree in Culinary Arts from Universidad San Ignacio de Loyola.

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Swapcard

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We believe in the impact of human-to-human interaction in a digital world. Our mission is to build a hybrid, data-driven experience that bridges the gap between the online and face-to-face world. We aim to unlock meaningful encounters that have, until now, been impossible. Swapcard is the leading event and community platform for virtual, hybrid and in-person exhibitions & conferences. With end-to-end technology, look no further for all your registration, engagement, and networking needs, all powered by advanced artificial intelligence.


Headquarters

Paris, France

Employees

51-200

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