Michela Vecchiola

Michela Vecchiola currently serves as the Vice President of Customer Engagement at SWAROVSKI, a position held since January 2024. Prior to this role, Michela accumulated extensive experience at Nestlé Nespresso SA from May 2011 to January 2024, where responsibilities included Global Strategic Planning lead and various management roles in CRM and customer communication. Previous experience includes significant tenure at Orange Communication SA in multiple marketing and segment management positions from April 2004 to April 2011, where Michela was instrumental in launching innovative marketing strategies and customer engagement initiatives. Earlier roles also feature positions in product management and marketing across companies such as Wind Telecommunication and Italiaonline. Michela holds a Master's degree from Università Cattolica del Sacro Cuore and is furthering education at London Business School and the Nestlé Training Center with advanced coaching qualifications.