Nicole R. has a diverse background in customer service management, currently serving as the Customer Care & Social Media Team Leader at Sweaty Betty since October 2020, where Nicole also held the position of Customer Service Advisor. Prior experience includes working as a Complaints Handler at Monzo Bank for a brief period in early 2020, a Customer Escalations Advisor at ASOS.com from June 2017 to January 2020, and a Customer Service Representative at Just Eat Takeaway.com between April 2016 and May 2017. Nicole R. holds a Bachelor's degree in Illustration from the University of Hertfordshire, completed in 2017.
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