Birsen Tigin

Birsen Tigin is a skilled manager with extensive experience in customer service and operations within various industries. Currently serving as the Manager WFM and Channel Developer at Swedbank since February 2021, Birsen has previously held significant positions, including Customer Care Manager for Volvo Car Mobility and Head of Customer Service at Sportamore.se, where Birsen led an award-winning team. Prior roles include Head of Sales Support at 3 Sverige, Manager of Contact Center at Kuoni Reisen AG, and multiple leadership positions at SJ AB, where responsibilities spanned customer care, operations management, and learning and development. Birsen Tigin's career reflects a strong commitment to enhancing customer experiences and achieving business objectives.