John-Michael B.

John-Michael B. is an experienced IT professional with a robust background in network and systems administration, currently serving as a Senior Network Technician/Wireless Messaging Systems Administrator at Swedish since November 2023. Prior roles include Systems Administrator at USI Kibble & Prentice from November 2015 to May 2023 and Support Technician/Engineer & Systems Administrator at ISOutsource from March 2012 to June 2015. John-Michael has extensive experience providing Tier-1 through Tier-3 support for approximately 500 client companies, alongside his prior positions where responsibilities included desktop support, network troubleshooting, software installations, and server maintenance. John-Michael holds an IT Networking Administrator Degree from Northwestern Technical College, earned between 2002 and 2003.