Nicole Yates is a seasoned customer account professional with extensive experience in account management and customer service across multiple industries. At The Lubrizol Corporation, as a Senior Customer Account Representative, Nicole managed over 100 customer accounts, contributing to an annual revenue exceeding $50 million and developed an effective training program for new account representatives. Previous roles include Customer Account Manager at Tekni-Plex, Inc. and Amesbury, where Nicole demonstrated expertise in customer advocacy, sales forecasting, and mentoring. Early in the career, administrative and customer service roles at Las Vegas/L.A. Express Vitran Logistics and Satex provided a foundation in customer rapport building and operational efficiency. Nicole holds an Associate of Arts in Business/Corporate Communications from Santiago Canyon College.
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