Michael Besali

Michael Besali currently serves as a Network and System Engineer at Swift, specializing in IT Operations and network infrastructure monitoring and troubleshooting since June 2023. Prior to this role, Michael gained extensive experience at Orange Business Services as a Technical Support Engineer (NOC) and Incident Management Specialist, providing 24/7 technical support to Swiss multinational corporations and utilizing skills in networking, Linux, and troubleshooting. A brief internship at Valeo involved C Programming and software component design, while earlier experience included a Technical Support Advisor position at Teleperformance, focusing on mobile and software troubleshooting. Michael also served as a Procurement Manager during military service, overseeing procurement document management. Michael holds a Bachelor of Engineering (B.E.) in Mechatronics, Robotics, and Automation Engineering from Ain Shams University.