Nalladurai Shanmugam

Nalladurai Shanmugam currently serves as the Operations Manager at Swiggy InstaMart, overseeing last-mile delivery operations in Tamil Nadu and managing a team of 30 while implementing new payout structures for delivery executives. Prior to this role, Nalladurai was the City Head for the Alternative Delivery Model at Xpressbees from August 2022 to November 2023, focusing on capacity building in the delivery sector. Nalladurai's experience also includes positions at Delhivery, where responsibilities evolved from Intern to Associate, and ultimately to Manager and State Head of Tamil Nadu Operations. Nalladurai holds a Bachelor of Engineering in Computer Science from St. Joseph College of Engineering, graduated in 2018.