Swiggy
Nalladurai Shanmugam currently serves as the Operations Manager at Swiggy InstaMart, overseeing last-mile delivery operations in Tamil Nadu and managing a team of 30 while implementing new payout structures for delivery executives. Prior to this role, Nalladurai was the City Head for the Alternative Delivery Model at Xpressbees from August 2022 to November 2023, focusing on capacity building in the delivery sector. Nalladurai's experience also includes positions at Delhivery, where responsibilities evolved from Intern to Associate, and ultimately to Manager and State Head of Tamil Nadu Operations. Nalladurai holds a Bachelor of Engineering in Computer Science from St. Joseph College of Engineering, graduated in 2018.
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Swiggy
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Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With love and support from consumers, Swiggy expanded far and wide, first through the entire city of Bengaluru and then across the entire country. Today, Swiggy is the leading food ordering and delivery platform in India. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. It not only lists restaurants, but it also maintains a huge fleet of delivery partners that ensures the delivery of your delicious meals within 30 minutes Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, their capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for their employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Health Hub, they are consistently making waves in the market, while continually growing the opportunities they offer their people. Swiggy has grand plans to be India’s most loved hyperlocal player. It aims to be the most accessible platform on the network - reimagining the meaning of convenience in the country through a variety of service offerings.