Cassie Xiuchen Dong

Enterprise Customer Success Manager at Swing Education

Cassie Xiuchen Dong has a strong background in customer success and sales management roles. In their current position at Swing Education, Cassie Xiuchen focuses on driving product implementation, adoption, growth, and retention for high-touch customers. Cassie excels in building relationships with stakeholders, advocating for customers, and analyzing data to ensure customer health and success. Prior to this, Cassie Xiuchen achieved significant revenue growth and closed deals as a Partnerships & Customer Success Manager. In their previous roles at Aurum Holdings and Mandarin Consulting, Cassie demonstrated leadership skills and sales success. Cassie holds a Master of Science in International Business Management and an Associate's degree in Business Administration and Management.

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Previous companies

Timeline

  • Enterprise Customer Success Manager

    April, 2022 - present

  • Partnerships & Customer Success Manager

    April, 2019

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