Jenna Lough is an experienced professional in account management and claims processing, currently serving as a Senior Account Manager at Swingle Collins & Associates since June 2019. With a background in health insurance as a licensed agent for life, accident, and health, Jenna has demonstrated expertise in claims processing, COBRA administration, and strategic planning. Prior to this role, Jenna was an Account Manager at Gallagher Benefit Services from September 2011 to May 2019, managing large group accounts. Earlier experience includes serving as a Project Coordinator at Randy White Telecommunications, Inc., where Jenna organized service installations and managed high-revenue accounts. Jenna also held the position of Marketing Manager at OutSource IT, Inc., focusing on business and marketing plan development. Jenna holds a Bachelor of Science degree in Psychology from the University of North Texas.