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Joanna Paredes

Director Of Operations at Swingle Collins & Associates

Joanna Paredes has a diverse work experience spanning multiple roles and industries. Joanna started their career in 2010 as a Graduate Assistant at Marymount University. In 2011, they joined Rekerdres & Sons Insurance Agency, Inc. as a Claims Manager, where they worked until 2018. Joanna then took on various positions at Swingle Collins & Associates, including Quality Assurance Manager from December 2018 to October 2020, Director of Quality Assurance from October 2020 to August 2021, and currently serves as the Director of Operations. In 2021, they also took on an advisory role for the Management to Leadership Certificate Program at the University of Houston. Additionally, Joanna has experience as a Mitigation Investigative Intern at the Northern Virginia Capital Defender Office in 2010.

Joanna Paredes completed their education in a chronological order. Joanna obtained their Master's Degree in Forensic Psychology from Marymount University from 2009 to 2010. Prior to that, they completed their Bachelor's Degree in Psychology at The University of Dallas from 2005 to 2009.

In addition to their academic qualifications, Joanna Paredes has also obtained several certifications throughout their career. Joanna became a Certified Insurance Counselor from The National Alliance for Insurance Education and Research in June 2018. In March 2016, they were recognized as a Power Broker Rising Star by Risk & Insurance Magazine. Additionally, in February 2016, they received the Power Broker - Marine designation from the same magazine. Joanna Paredes also holds certifications as a Property & Casualty Adjuster and a General Lines/Property and Casualty Agent from the Texas Department of Insurance, obtained in July 2011 and May 2011 respectively. Joanna has also completed training in Applied EPIC - Operations through Applied Client Network, although the specific month and year of completion are not provided.

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Timeline

  • Director Of Operations

    August, 2021 - present

  • Director Of Quality Assurance

    October, 2020

  • Quality Assurance Manager

    December, 2018