Rita Shen

Rita Shen is an experienced Process Excellence Manager at Swire Shipping, specializing in Greater China since May 2021, where responsibilities include understanding business strategy, leading transformation initiatives, and aligning cross-functional priorities. Previously, Rita held roles such as CS Process Excellence Manager at Swire Shipping, Regional Program Manager for Asia Pacific Retail at 马士基, and Process Improvement Manager for Greater China at Safmarine. Rita's career at 马士基航运 began as Customer Service Deputy Manager, followed by a role as Customer Service Supervisor, focusing on key client relationships. Rita's early career included an editorial position at the Department of Foreign Affairs in Zhejiang Province. Rita holds a Bachelor's degree in Editing and Publishing from Zhejiang Gongshang University.