Daniela Toma

Daniela Toma has extensive experience in customer service and business support roles, currently working at Swisscard AECS GmbH since October 2021 in business onboarding and as a call agent. Previously, Daniela served as an unemployed professional at Arbeitslosenkasse from April to September 2021 and as a call center leader at TA Triumph-Adler Schweiz AG for a brief period in early 2021. From May 2014 to December 2020, roles at Sunrise Communications AG included business support service, customer consulting, and back office responsibilities. Prior experience includes more than nine years at Teleperformance AG, where Daniela held various positions such as advisor and expert management, focusing on customer service and agent support. Daniela's educational background includes training in office administration and advanced skills in Word and Excel.