Simone Olivia Buser is an experienced professional in customer insights and user experience, currently serving as a Customer Insights Analyst within the UX Team at Swisscard AECS GmbH since October 2016. Prior roles at Swisscard include Expert Consumer Service and UX Researcher Stage, as well as Senior and Junior positions in Consumer Service. Previously, Simone worked as a Front Office Receptionist at Hotel Seedamm Plaza and as a Floral Designer at Badrutt's Palace Hotel and Blumenhaus Feld. Educational qualifications include a Certificate of Advanced Studies in Usability and User Experience from the University of Applied Sciences and Arts Northwestern Switzerland FHNW, a UX, UI & Behavioural Design Certificate from The School of UX, a Höheres Wirtschaftsdiplom from HSO Business School Switzerland, and a Handelsdiplom from KV Business School Zürich. Additionally, Simone holds a Floristin EFZ from Berufsschule Mode und Gestaltung.
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