Andreas S.

Andreas S. is the Head of Customer Care B2C at Swisscom, a position held since 2024. They have a diverse background in customer care and management, having previously served in various leadership roles within Swisscom, including Head of Direct Marketing Center and Head of Billing and Collection Management. Their education includes a Master of Arts in Business Administration from Universität St. Gallen and multiple certifications in digital strategy, leadership, and machine learning. Prior to joining Swisscom, Andreas gained experience at Accenture and Alstom Power as an intern.