Christian Schmid is a seasoned digital strategy and customer success advocate with extensive expertise in IT solutions and business improvement. They have held leadership roles, including Global Head of Fulfilment at Kuoni Global Travel Services, where they managed teams across 13 offices and spearheaded significant efficiency improvements. Currently, Christian serves as a Senior Solutions Manager at Swisscom, focusing on IT consulting in digital transformation and project management for major sectors. They possess a Master’s Degree in Business Analysis and Information Engineering from HWZ University and a Bachelor’s Degree in Tourism Administration from HES-SO Valais-Wallis.
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