Dejan Mitic is an experienced professional with a robust background in agile leadership and product management at Swisscom since January 2003, currently serving as Agile Leader for Value-Added Services. Prior roles at Swisscom included Product Manager (SAFe), Experience Designer, Senior Project Manager, Process Engineer, and Teamleader for Business Customers. Dejan also held the position of Head of Department at Swisscom Directories AG from September 2001 to December 2002. Educational qualifications include a CAS in Agile Leadership from HWZ University of Applied Sciences in Business Administration Zurich, a diploma as a Digital Business Manager from Akademie St.Gallen, and a certification in Customer Experience Facilitation from INNOArchitects AG, among others.
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