Mark Burow

Mark Burow is a strategic CX leader, creative consultant, and marketing storyteller who currently serves as the Head of CX Consulting for Swisscom B2B. With a background that includes key roles at Dentsu Creative as Managing Partner and Merkle DACH as Head of Creative Experiences, they have consistently inspired audiences as a keynote speaker. Mark's previous experience includes managing director roles at kultwerk GmbH and leadership positions in user and brand experience at Namics. They hold a degree in Communication & Design from the Freie Hochschule für Kommunikation & Design Freiburg, earned between 1995 and 2000.