Michael Schaer is a seasoned leader in the telecommunications industry, currently serving as an Agile Coach and Leader for Organizations at Swisscom, where they focus on mobile communications technologies and cloud-native practices. Previously, they held multiple leadership roles at Swisscom, including Unit Lead for Digital Service Excellence and Head of Customer Interaction Tribe. With an Executive Master of Business Administration in General Management from Berner Fachhochschule BFH, Michael emphasizes a data-driven and software-centric approach to fostering system resilience and stability.
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