Patrick Schiele is a seasoned professional in the IT service management sector, currently serving as a ServiceNow Advisory Solution Architect at Swisscom since April 2021. With extensive experience dating back to his role as an Informatics Manager and Application Manager at Swisscom from 2001 to 2008, Patrick has held various significant positions including Principal Business Architect (ServiceNow) at DXC Technology, and Solution Consultant (ServiceNow) at Aspediens. Patrick's background also includes serving as Service Owner and Configuration Management Process Manager at PostFinance Ltd, and a Consultant in ITSM with Hewlett-Packard. Patrick earned an IT Diploma in Professional Bachelor in Informatics from the Advanced Technical School of Canton Solothurn between 2001 and 2004.
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