Stephan B. has extensive experience in service management within the telecommunications sector, primarily at Swisscom. Since 2012, Stephan B. has served as the Service Operation Manager for Mobile Business Points, overseeing service delivery in this area. Previous roles include Head of Service Desk for Wireline and Outsourcing, managing teams across various locations including Bern, Geneva, Biel, Freiburg, and Basel. Prior to Swisscom, Stephan B. was Head of the IT Service Desk for Financial and New Business at Swisscom IT Services AG from 2010 to 2012 and held the position of Abteilungsleiter User Help Desk at Bedag Informatik AG from 2004 to 2010. Early career experience includes serving as Teamleiter CoC Pocket Computing at Swisscom from 1998 to 2004.
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