Vicki Heil

Vicki Heil currently serves as Produkt Manager for ServiceNow at Swisscom, where the focus is on providing End-2-End Managed Service solutions with multiple ServiceNow Cloud Models, including enhanced security and support options. Prior to this role, Vicki Heil accumulated extensive experience at T-Systems International, holding various positions such as Squad Lead for ServiceNow and Project & Product Manager for Cloud Maturity Check, along with project management for new service offerings. Earlier career highlights include roles as Marketing Manager at T-Systems International, Alliance Manager at EMC, and assisting the Chairman at Informatec AG. Vicki Heil holds a Master of Business Administration in Marketing from Hochschule für Technik und Wirtschaft des Saarlandes Saarbrücken and completed the Abitur at Heinrich-Heine Gymnasium.