Andrew Halstead is an experienced contact centre professional with over 20 years of expertise in leading teams across various sectors including transport, communications, public sector, and financial services. Currently serving as the Head of Business Support at Switch2 Energy Limited, Andrew specializes in coaching contact centre best practices, improving customer journeys, and effective cost management. Previous roles include Operations Manager at Barclays and Ventura, where they implemented innovative programmes and led teams in delivering high-quality services. Andrew holds a BA Hons in History from Sheffield Hallam University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices