Marco Rivera has a diverse work experience spanning multiple industries. Marco began their career as a Property and Casualty Specialist at State Farm in 2006 before transitioning to the mortgage industry. Marco worked as a Mortgage Loan Officer at Encino Financial from 2008 to 2009, handling loan origination and building customer relationships. Marco then joined Wells Fargo Home Mortgage, where they held various roles including Home Preservation Specialist, Consumer Loan Underwriter, Loan Administration Manager, and Executive Resolution Manager 2 from 2011 to 2017.
In 2017, Marco joined Credit Human as a Chattel Funding Manager, overseeing loan origination, processing, auditing, and funding. Marco also built and maintained relationships with internal and external customers to ensure efficiency and a positive customer experience. Marco then moved to American Mortgage Consultants, Inc. in 2018 as an Analyst, responsible for reviewing loan files, identifying portfolio risks, documenting loan performance, and conducting risk-based analysis.
From 2018 to 2021, Marco worked at SWBC as a Client Support Manager, ensuring client satisfaction and managing a team of support staff. Marco then transitioned to the role of Director of Client Support at SWBC and continued in that position until their most recent role as the Director of Client Support at SWIVEL, which they started in 2022.
Marco Rivera completed their high school education from Salinas High School in the year 2009, earning a high school diploma. After that, they attended San Antonio College from 2007 to 2010, where they obtained an Associate of Arts (AA) degree. No specific field of study is provided for either their high school diploma or associate degree. Additionally, they have a certification as a Mortgage Loan Originator from NMLS, although the month and year of obtaining the certification are not mentioned.
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SWIVEL
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SWIVEL is a new technology company that was launched from SWBC, an international financial services company with over 1,400 financial institution clients, in 2022. Our ultimate goal is to be the most amazing transaction enabler for our clients and we need more amazing team-members to help us get there!