Santiago López Gallo

Sales & Customer Success Analyst at Swoop

Santiago López Gallo is an experienced professional in business development and customer experience, currently serving as an Account Executive at Maven Analytics since June 2022. Prior to this role, Santiago worked at Globalization Partners as a Senior Business Development Representative, facilitating international expansion for companies. Experience at Kiwibot as a Customer Experience Manager involved developing operational strategies, optimizing communication channels, and significantly improving ticket resolution times. Previous roles include Business Development Representative at Kinetic FT and Medical Interpreter at Teleperformance, where Santiago effectively bridged communication gaps in healthcare settings. Santiago's career began with a position as Field Operations Manager at Skip, where strategic initiatives led to increased market coverage and operational efficiency. Academic credentials include a Bachelor of Business Administration in Marketing from Hult International Business School and Universidad del Rosario, complemented by a diploma in Big Data & Business Analytics from Universidad de La Sabana.

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