- People with more information can make better decisions. 

- Everything is up for debate, So share your point of view and do what you think is right. The goal is always to make the best product.

- Everyone should feel empowered to solve big problems or feel free to speak to up to anyone in the company.

- Share feedback often and directly, to ensure we stay a learning organization. And only say things about fellow employees that you'd say to them directly.

Nurture yourself.

We hire the best, smartest people to solve insanely hard problems.
So ask yourself, what would you do if you weren't afraid to be your true self? 

When you don't realize what you can't do, you can do some pretty cool stuff. 

Better together - we understand that we are stronger as a team than as individuals. Be vulnerable in search of the truth to build the best products. 

Say what you think, when it’s in the best interest of Swoop, even if it is uncomfortable.

1. Ownership - nothing is just someone else's problem. Take initiative.

2. Ruthless Prioritization - solving problems is nowhere near as important as being able to pick the right problems to solve. Don't mistake motion for progress and focus on helping the most people possible.

3. Stay Focused - solutions that don't exist rarely change the world. Focus on the output, because it doesn't matter how clever or amazing the idea is if no one gets to use it. The riskiest thing is to take no risks.

In a world where you can be anything, be kind. 

We are in the business of transporting people and their loved ones. We are asking people to put their lives in our hands, and they do, because of the value we provide. We have to re-earn that trust with every decision we make. 

This starts with how we treat each other and ourselves.

Build products around people - give people something exciting and they will run with what you have given them.

Swoop is disrupting the $74B fragmented private transportation economy, which still runs on pen-and-paper and legacy tech from the ’90s. The majority of transportation companies have been left behind.

The transportation tech company is building a revolutionary all-in-one SaaS platform, Moovs (moovsapp.com), for the SMBs to rapidly automate and grow their business. Swoop’s award-winning managed marketplace (swoopapp.com), enables individuals and corporations to book transportation for any group size worldwide.

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Swoop

Swoop's headquarters in Los Angeles, CA, United States

This department focuses on ensuring customer satisfaction and fostering long-term relationships by providing support and guidance throughout the customer journey.

Customer Success

The Business Development and Customer Success team at Swoop focuses on identifying new business opportunities, forging partnerships, and driving revenue growth through strategic alliances. They ensure a seamless onboarding and exceptional experience for clients using the Moovs platform and Swoop's managed marketplace. By nurturing relationships and providing exceptional customer support, they foster customer satisfaction and retention, while continuously seeking ways to optimize and enhance the service offerings for SMBs in the private transportation industry.

Business Development and Customer Success

The Engineering Team at Swoop is responsible for designing, developing, and maintaining the revolutionary all-in-one SaaS platform, Moovs, which automates and enhances the operations of private transportation companies. They work on building scalable and robust software solutions to support the managed marketplace, enabling seamless booking and efficiency for both individuals and corporate clients globally.

Engineering Team

The Operations team at Swoop ensures smooth and efficient day-to-day activities by optimizing processes, managing logistics, and resolving operational issues. They work to integrate the Moovs platform effectively within SMBs, ensuring seamless automation and growth. Their goal is to maintain high service standards on Swoop’s managed marketplace, enabling users to book transportation effortlessly and reliably.

Operations

This department oversees the development and delivery of products through engineering processes and management.

Product Engineering

This department oversees the planning, development, and marketing of products throughout their lifecycle.

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Business Development and Customer Success

Engineering Team

Operations

Product Engineering

Product Management