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Sofia Silva

Data Project Manager

Sofia Silva is a seasoned data professional with extensive experience in data management and analytics. Currently a Data Project Manager at Sword Health since December 2021, Sofia previously held roles as Data Analyst Team Lead and Data Analyst at Teleperformance from September 2019 to December 2021, where responsibilities included managing reporting routines for top partners and supporting management with strategic insights. Earlier experience includes serving as a Business Analyst at Jumia Porto Tech Center, contributing to the development of management reports and data integration processes across multiple countries. Beginning a career at RHmais, Sofia advanced from Call Center Operator to various team leader roles in Customer Service and Sales, overseeing significant teams and enhancing operational efficiencies. Sofia holds a Master in Information Management, Knowledge Management, and Business Intelligence from NOVA IMS, along with a master's degree in Management from Católica Porto Business School and a degree in Health Technologies from Instituto Politécnico do Porto.

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