Kristie Calarco

Kristie Calarco is an accomplished professional in the insurance industry with over three decades of experience. Currently serving as a Senior Customer Experience Representative in Claims at Swyfft since August 2021, Kristie oversees inbound call monitoring and performs quality assurance checks while training and coaching new and existing team members. Previously, Kristie held various roles at Lumbermens Mutual Casualty from 1999 to 2020, including Claim Technical Assistant, where the focus was on resolving claims inquiries, and at Kemper Insurance from 1989 to 1999, where responsibilities ranged from Executive Secretary to Medical Claims Analyst.