Etienne Boshoff

Support Technical Team Lead at Sybrin

Etienne Boshoff has a diverse work experience spanning various roles and industries. Their most recent position is with Sybrin, where they currently serve as the Support Technical Team Lead. Prior to this, they worked as a Service Delivery Lead, overseeing the end-to-end service delivery lifecycle and collaborating with stakeholders to define SLAs and KPIs. Before joining Sybrin, Etienne was an Application Support Engineer, where they diagnosed complex software issues and enhanced the incident management process. Etienne also has experience as a Software Developer at Signify Software, where they updated aging code bases and set ambitious yet achievable milestones for software projects. Etienne started their career as a Student Instructor at North-West University, providing personalized support to students and assisting with course materials and grading. Etienne also has experience as a Military Intelligence Analyst with the South African National Defence Force and worked as an Acting Floor Manager and Assistant at Dingo Cycles CC.

Etienne Boshoff earned a Bachelor of Science degree in Information Technology from North-West University / Noordwes-Universiteit in the years 2017 to 2020. Prior to that, they obtained a National Senior Certificate from Potchefstroom Gimnasium. Etienne also holds additional certifications such as Efficient Time Management, Programming Foundations: Web Security, Cert Prep: PMI Agile Certified Practitioner (PMI-ACP), Microservices Foundations, Productivity: Prioritizing at Work, Time Management: Working from Home, Learning Microsoft SQL Server 2019, Microsoft SQL Server 2019 Essential Training, and Querying Microsoft SQL Server 2019 from LinkedIn. Additionally, Etienne obtained the A Level Intelligence certification and the MTR1 Basic Military Training Certificate from SANDF in 2014 and 2013, respectively.

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Timeline

  • Support Technical Team Lead

    October, 2023 - present

  • Service Delivery Lead

    June, 2023

  • Application Support Engineer

    December, 2022

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