Lora Jajjo

Lora Jajjo is a seasoned professional in business process modeling and management with extensive experience in the financial services sector. Currently serving as a Senior Business Process Modeller at Sydney Water since June 2022, Lora previously worked at Westpac as a Lending Fulfilment Expert and held various roles at Commonwealth Bank from 2004 to 2021, including Communications & Coaching Support Lead and Process Architecture Analyst. Lora's expertise lies in process documentation, performance analysis, change management, and continuous improvement initiatives, showcasing a strong ability to enhance customer service and operational efficiency across multiple organizations. Lora holds Certificate IV in Financial Services and International Banking and Finance from TAFE NSW.