Andy Chappell

Andy Chappell is an experienced customer experience and service management professional, currently serving as Customer Experience Manager at Symbio since July 2021. Previously, Andy held roles in service management consultancy and various positions at NEC Australia, including Senior Service Delivery Manager and Delivery Manager, where responsibilities included designing ITSM frameworks and managing service operations. With a career spanning over three decades, Andy has extensive experience in ICT service delivery, project management, and customer satisfaction, having worked in organizations such as CSC and NT Correctional Services. Andy's educational background includes high school matriculation and studies at Charles Darwin University.