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Dilan V.

Technical Support Manager at Symphony

Dilan V. has a strong background in technical support, software engineering, and development. Currently, Dilan works at Symphony as a Technical Support Manager, where they are responsible for managing technical support operations. Prior to this role, Dilan served as the Lead API Support Engineer, demonstrating their expertise in API support. Before joining Symphony, Dilan held the position of Senior API Technical Support Engineer at the same company. Dilan's earlier experience includes working as a Technical Consultant at Talentia Software, where they provided technical expertise to clients. Dilan also worked as a Software Engineer at Visma and as an Application Developer at Lumesse, where they were responsible for the development and integration of applications.

Dilan V. started their education at Park High School from 1996 to 2000. Dilan then attended Stanmore College from 2000 to 2002, where they studied AVCE IT but did not obtain a degree. Later, they enrolled in De Montfort University from 2002 to 2006 and completed a Bachelor of Science (BSc) degree in Computer Science (Hons).

In addition to their formal education, Dilan V. has pursued various certifications. In July 2020, they obtained the Symphony Certified Developer certification from Symphony.com. In February 2021, they achieved the Symphony Bot Developer Certification in the Java Edition from Symphony.com. In September 2022, they obtained the Symphony Bot Developer Certification in the Python Edition from Symphony. Moreover, in October 2022, Dilan V. received the Symphony/Workflow Developer Certification from Symphony. Lastly, they completed the Certified Scrum Developer® Track certification offered by Radtac in December 2018. It is worth mentioning that there is no available information regarding the institution for the Prince 2 Foundation certification.

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