Ethan Li is a Technical Lead at SymphonyAI Sensa-NetReveal, bringing over three years of experience in customer service and vendor management. They have over 15 months of co-op experience troubleshooting Windows, MS Office, and network issues. Ethan graduated with a diploma in Information Technology Infrastructure and Service from Sheridan College in 2020, having previously earned a Master's degree in Business/Managerial Economics from Beijing Jiaotong University in 2016. They developed strong communication and sales skills during their tenure as a Senior Product Specialist at Johnson & Johnson, where they achieved significant growth in market share.
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