Sophia Ragone serves as a Product Manager at Sympla since February 2015, overseeing numerous projects to enhance web and mobile products for buyers. Notable achievements include the exclusive integration with WhatsApp Business API and the launch of version 2.0 of the buyer app, significantly increasing monthly active users by over 500%. Sophia's earlier roles include Product Owner and Operations Management Intern at Sympla, as well as freelance Designer at Box 1824 and Project Coordinator at IEBT, where significant contributions were made to the development of technical, economic, and social feasibility studies and business plans for innovative projects. Educational qualifications include a Bachelor's degree in Design and Production Engineering from Universidade Federal de Minas Gerais, along with additional studies at Stanford University and University of Applied Sciences Schmalkalden.
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