Andrew Brubaker

Andrew Brubaker has a diverse work experience spanning multiple roles and companies.

From 2021 to the present, they have been working at Symplicity as a Project Manager, where they collaborate with Product Managers and Engineering Leads to break down initiatives into tasks and user stories. Andrew also defines milestones and deliverables and unblocks issues through coordination and validation with internal stakeholders.

Prior to that, from 2021 to 2023, Andrew served as the Manager of Technical Support Services at Symplicity. In this role, they oversaw the assignment and management of all bugs for Symplicity Career Services Manager (CSM) variants and triaged escalated bugs, assigning them to appropriate teams. Andrew prioritized and groomed stories for bugs based on issue severity, globality, and client needs.

From 2009 to 2021, Andrew worked at Ball State University. Andrew'sroles included Data Intelligence Analyst, where they served as the systems administrator for Cardinal Career Link and managed the collection and reporting of First Destination Survey (FDS) data. Andrew also provided ongoing support, administration, analysis, and development of computer/data systems critical to the Career Center's operations. Additionally, Andrew served as a Technology Specialist, coordinating the integration of information technologies with Career Center services, implementing annual plans, and assessing staff needs for training and development.

Earlier in their career, Andrew held various roles at Ball State University, including Graduate Assistant and Institute Fellow at the Center for Information and Communication Sciences, Graduate Assistant at the Center for Technology in Education, and Technology Support Specialist at Advancement Services.

Before joining Ball State University, Andrew worked at Yorktown Wireless as a Sales Representative for a short period and at Manpower as a Call Center Agent.

In 2007, Andrew began their career at Ball State University as a Help Desk Consultant, providing technical support for campus users. Andrew analyzed and resolved technical issues for both Windows and Mac-based machines.

Lastly, Andrew worked briefly as a Web Assistant at BSU Marketing and Communications, where they assisted with the transition to a new content management system and provided technical support for two content management systems.

Overall, Andrew Brubaker has demonstrated a strong background in project management, technical support services, data analysis, systems administration, and information technology integration throughout their career.

Andrew Brubaker completed their Bachelor of Science degree in Industry & Technology from an undisclosed university between 2003 and 2008. Subsequently, they pursued their Master's of Science in Information and Communication Sciences from Ball State University from 2009 to 2011.