James Mears

James Mears has a diverse work experience in various roles and industries.

James started their career at Royal Mail in 1998 as a Network Services Engineer, where they worked on designing and configuring network equipment and wireless access points. James also had regional travel and worked with strict technical change control processes.

From 2004 to 2007, they worked at Romec, a part of Royal Mail, as an Area IT support. James provided 2nd and 3rd line support for IT issues and participated in multi-million-pound IT network replacement projects. James completed the Cisco Certified Network Engineer course during this time.

In 2007, they joined the University of Warwick as an IT Manager for Student Careers & Skills. James managed the department's IT requirements and technical operations, including strategic planning, training, and relationship with software suppliers. James also acted as an application manager for web application servers and provided specialist advice.

From 2010 to 2013, they served as the Non-Executive IT Director at AGCAS (Association of Graduate Careers Advisory Services).

Since 2013, they have been working at Symplicity and CareerHub. At Symplicity, they started as a Client Support and Implementation Manager and then became the Manager of Support and Implementation EMEA. James'sresponsibilities included supporting clients, implementation activities, staff supervision, and handling escalations. At CareerHub, they also worked as a Client Support and Implementation Manager, where they handled application support, project management, and technical support for the sales team.

Overall, James Mears has a comprehensive background in IT support, implementation, and management roles in various industries.

James Mears obtained a BEng Hons degree in Integrated Engineering from Sheffield Hallam University, where they studied from 1994 to 1997. In addition to their degree, they have obtained several certifications throughout their career. These include Symplicity Circle of Innovation - Careerhub from Symplicity in March 2022, Freshdesk product expert certification from Freshworks in March 2019, Prince 2 Foundation from Accredited by APMG-International in March 2012, and Microsoft Certified Professional from Microsoft in 2006.