Chadd Rivera

Chadd Rivera currently serves as the Senior Director of Customer Success for Enterprise & Premier at symplr since October 2022 and is also a member of Gain Grow Retain. Prior experience includes roles as Senior Director of Customer Success at GYANT, where responsibilities encompassed developing strategies for customer success in a healthcare AI SaaS environment, and a significant tenure at Cerner Corporation from January 2013 to January 2021, holding various executive positions focused on client relationships, project management, and operational leadership. Chadd Rivera has achieved recognition, including being honored as a 2019 Cerner Chairman's Circle winner. Educational qualifications include a Credential of Readiness from Harvard Business School Online and a Bachelor of Arts in Public Relations from Avila University, along with a current pursuit of a Customer Experience Certificate from the University of Colorado Boulder.