SymQuest
Mark Phanor is a skilled IT professional with extensive experience in network operations and user support. Currently serving as a Network Operations Analyst at Rutgers University - Newark and as a Network Operations Center Technician at SymQuest, active roles began in January 2022. Previously, Mark held the position of User Support Specialist at Rutgers University and worked as an ENOC Technician at Spectrum, where responsibilities included monitoring network outages and communicating with clients during disruptions. Earlier experience includes roles as an IT Repair Tech at Kroger Technology, where point-of-sale systems and handheld devices were troubleshot and repaired, and IT Desktop Support at Falcon Fulfillment, where Mark configured firewalls, managed workstations, and provided comprehensive support to end-users. Mark holds a Generation IT Certificate of Completion from ChooseU and CompTIA Certifications from Miami Dade College, both completed in 2018.
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SymQuest
Founded in 1996, SymQuest designs, installs, and hosts network infrastructures and printing environments of all sizes. SymQuest is a regionally based subsidiary of Konica Minolta Business Solutions U.S.A with locations in South Burlington and Rutland, VT, Plattsburgh and Watertown, NY, Keene and West Lebanon, NH and Westbrook and Lewiston, ME. SymQuest has developed a national reputation for service excellence and innovation and is ranked Northern New England’s #1 managed IT services and copier provider by MSPmentor©. Learn more about our solutions at www.SymQuest.com. We are IT for business.