Alexander Ollevier is a seasoned professional in customer success and technical support, currently serving as Senior Manager, Customer Success EMEA at Synamedia since February 2019. Expertise includes incident management, KPI analysis, and customer advocacy within the EMEA region. Previous roles at Synamedia encompass Principal Program Manager and Expert Care Manager, focusing on video network projects, CDN program management, and leading technical support teams. Prior to Synamedia, Alexander held significant positions at Cisco, including Team Lead for Customer Support Engineer IV, overseeing operations in video CDN support. Alexander's career began at Scientific Atlanta and Groep Imfiro, with educational credentials from Hogeschool West-Vlaanderen and Sint-Aloysiuscollege Menen.
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