Shirmela CU is an experienced Customer Success Lead at Synergita, where expertise in client satisfaction and retention is demonstrated through proactive engagement and personalized solutions. Prior to this role, Shirmela functioned as a Senior Key Account Executive at Magickwoods Exports Private Limited, managing US business accounts and customer communication. Shirmela also served as a Key Account Project Manager at Flintoclass, leading an after-sales management team in the education management industry. Shirmela holds a Bachelor of Engineering in Computer Science from Sri Ramakrishna Institute of Technology, obtained in 2013.
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