Derek Smith

Customer Success Manager at SynergySuite

Derek Smith's work experience begins in 2009 as the Manager of Specialized Services at BlueGrace Logistics, where they sold web-based technology and provided consulting on transportation processes. Derek then moved on to USA Truck, Inc. in 2013 as an Account Manager, managing transportation needs for clients. In 2016, they joined DealerSocket as a Customer Success Manager and later became an Executive Sales Manager. There, they were responsible for customer retention, successful implementation, and business development. Most recently, in 2021, Derek joined SynergySuite as a Customer Success Manager, focusing on retention and expanding products within enterprise clients.

Derek Smith attended the University of Central Oklahoma from 1991 to 1995, where they obtained a Bachelor of Business Administration (BBA) degree. The specific field of study during their time at the university is not mentioned.

Links

Previous companies

BlueGrace Logistics logo
USA Truck logo

Timeline

  • Customer Success Manager

    August, 2021 - present

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