Sumesh Pillai

Head Fraud Management And Revenue Assurance at Syniverse

Sumesh Pillai has extensive experience in the telecommunications industry. SUMESH began their career at ICICI Bank as an Officer Credit from 1995 to 1999. From there, they joined Bharti Airtel Limited and served as an Assistant Manager CSD and later transitioned to the role of CSD Head. During their tenure at Bharti Airtel, they played a crucial role in scaling their customer service operations and implementing innovative strategies to enhance the overall customer experience. In 2008, they joined Reliance Communications as Customer Care Head before moving to UNINOR (Telenor group - Norway) in 2009 as Head of Strategic Planning. In 2013, Sumesh joined Syniverse as the Head of Fraud Management and Revenue Assurance, and later became the Head of Operations at SYNIVERSE TECHNOLOGIES (INDIA) PRIVATE LIMITED in 2014.

Sumesh Pillai attended Vinayaka Mission Institute of Management Studies in Salem, but no information is available regarding the specific degree or field of study.

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  • Head Fraud Management And Revenue Assurance

    February, 2013 - present

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