Blaine Nixon

Presales Senior Technical Account Manager at Synology

Blaine Nixon M.B.A has a diverse work experience spanning multiple industries. In 2013, they started as a Wireless Consultant at GoWireless, Inc., where they provided exceptional customer service and technical support for Verizon. Blaine then became a Store Manager, leading a sales team and implementing strategies to achieve targets.

In 2014, Blaine joined T-Mobile as a Retail Sales Associate, where they demonstrated extensive knowledge of T-Mobile offerings and guided customers in their purchasing decisions. Blaine later became a Retail Associate Manager, consistently exceeding sales targets by offering tailored solutions to streamline workflows and reduce costs for small businesses. Blaine eventually became an Account Executive, achieving sales targets by selling T-Mobile's Line of Business Telecom Products to small businesses and building strong client relationships.

In 2019, Blaine transitioned to the role of Account Manager, Employee Discount Programs, Public Sector at T-Mobile, where they successfully introduced and engaged government and nonprofit entities in T-Mobile's Partner Marketing program. Blaine facilitated inter-departmental collaboration and developed tools to enhance sales and marketing effectiveness.

Blaine's most recent experience has been at Synology, starting in 2022 as a Technical Account Manager. Blaine cultivated and maintained strong relationships with reseller partners, providing expertise and guidance on Synology's products and services. Blaine then became a Senior Technical Account Manager, managing a portfolio of high-value clients and acting as their primary point of contact for technical support and relationship management. Blaine served as a trusted advisor, providing strategic guidance and ensuring the successful implementation and utilization of products and services.

With their extensive experience in customer service, sales, and account management, Blaine has demonstrated their ability to build strong relationships, meet and exceed sales targets, and provide exceptional support to clients.

Blaine Nixon M.B.A has a Master of Business Administration (MBA) degree from Ashford University, which was obtained from 2018 to 2020. The focus of the MBA was in Information Technology. Prior to this, Blaine earned a Bachelor's degree in Psychology from Washington State University between 2013 and 2016. Additionally, Blaine completed an Associate's degree in Sociology from Bellevue College in 2012-2013. Apart from these formal degrees, Blaine has also obtained a certification in the Learn JavaScript Course from Codecademy in January 2022.

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Timeline

  • Presales Senior Technical Account Manager

    June, 2023 - present

  • Technical Account Manager

    April, 2022