Kaydia Murphy is an experienced Service Account Manager at Synopsys Inc, serving since December 2019. Responsibilities include acting as an advocate for Premium Support customers, managing case escalations, and conducting regular meetings with key stakeholders. Prior experience as a Technical Account Manager at Tech Impact involved overseeing multiple non-profit clients, upselling IT solutions, and serving as a liaison between clients and technical teams. Earlier roles include Senior Service Desk Engineer at Murad, Desktop Support at Keck Medical Center of USC, and various positions in technical support across organizations such as Computer Generated Solutions, Inc, and Li & Fung USA. Kaydia holds a B.S. in Computer Information Systems from Clark Atlanta University.
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