Melissa Ames is a Customer Success Manager with extensive experience in client engagement and solution architecture, currently serving strategic accounts at Black Duck since October 2024 and previously holding a similar role at Synopsys Inc. since August 2018. Prior roles include Solution Architect at Welltok, Inc. and Senior Engagement Manager at Silverlink Communications, where responsibilities encompassed building custom communication campaigns and managing complex workflows. Experience at Computer Sciences Corporation as a Research Analyst involved analyzing industry trends and authoring white papers, while earlier roles at athenahealth, Inc. focused on managing complex enrollment cases and leading teams in successful implementations. Melissa holds an MBA in Management and a BS in Marketing from Bentley University.
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