Janelle Monroe

Janelle Monroe is an experienced professional in the mortgage industry, currently serving as a Support Analyst Trainer at Synovus Mortgage since February 2019, and concurrently as AVP Operations Manager at a separate company since February 2018. With extensive prior experience at MortgageAmerica, Inc. and Home Mortgage of America, Inc., Janelle has held various roles, including Production Assistant, Loan Officer, and Senior Supervisor - Escrows, demonstrating a strong ability in operations management, training, loan processing, and reporting. Janelle is skilled in overseeing multiple retail branches, managing complex loan processes, and providing technical support while also being involved in meeting and seminar planning. Educational background includes attendance at Woodlawn High School and John Carroll High School.