Karen Andrews

Karen Andrews has extensive experience in business analysis and process optimization, currently serving as a Process Analyst at Synovus since January 2019. Prior roles at TSYS included Business Analyst 2, where detailed analysis was provided for projects involving Graphic User Interface enhancements and Service Level Agreement reporting. Additional experience as a Quality Assurance Specialist involved evaluating customer service quality, data entry, and time management, while earlier work as a Data Entry Operator focused on processing customer service requests and entering information into a mainframe system.